As of January 1, 2023, the Wisconsin Athletic Ticket Office will no longer be accepting cash payments.*
American Express, Discover, Mastercard, and Visa will be accepted.
*Goodman Softball Complex will continue with cash sales until further notice.
As of the 2024-25 season, we will no longer be offering a Print At Home Ticket Delivery option. All ticket deliveries will be delivered as Mobile Delivery.
Click on the links below to view more information on each ticket policy or list of Frequently Asked Questions (FAQs).
Address Changes Policy
It is your responsibility to inform the Wisconsin Athletic Ticket Office of any changes in your address. You may change your address online if you have previously registered an account at UWBadgers.com. If you are a season ticket holder in any sport you can register your account online when you order your season tickets at this website.
Once you register your account on line, you can click on My Account and change your address, phone numbers and email address (account log in). Address changes can also be submitted in writing with your signature. Please submit changes on your applications or in a separate letter. Please be aware that address changes will affect the mailing of tickets and applications, so please check each sport's mailing dates for details.
Admissions Policy
The University of Wisconsin Athletic Department requires all patrons, regardless of age, to have a ticket for football, men's basketball and men's hockey games. The Wisconsin Athletic Department will allow one lap child without charge when attending an event with a ticketed adult. To obtain a complimentary lap ticket, a parent or guardian can request a lap ticket at a Camp Randall Stadium or Kohl Center entrance gate. Tickets (lap or otherwise) are not required for children under age 2 attending regular season athletic department sporting events other than football, men's basketball and men's hockey. The Athletic Department defines a lap child as any child less than 2 years of age. This child must be seated on the lap of the accompanying adult. If you want your infant to have his or her own seat, you must buy a ticket to the event. Car seats, handheld baby carriers, and strollers are not allowed in UW Athletic Facilities.
Duplicate Ticket Policy
The University of Wisconsin Athletic Department is not responsible for lost or stolen tickets. Tickets are issued and sold only by the Wisconsin Athletic Ticket Office and its authorized agents. Persons buying tickets from other entities do so at their own risk.
Please handle your tickets with care. If tickets are lost, stolen or left at home, replacement tickets will be issued at the discretion of the Wisconsin Athletic Ticket Office. Duplicate tickets will be available to season ticket holders, single-game internet orders, mail orders and telephone buyers of record. It does not apply to over-the-counter purchases, since no location record exists for those orders. Washed tickets will be replaced if remaining portions can be recognized and the location can be identified. It is recommended individuals needing replacement tickets contact the Wisconsin Athletic Ticket Office prior to game day.
In addition, there will be a $10 replacement fee for each duplicate ticket that is reprinted for football, men's basketball and men's hockey events. Season ticket-holders needing to get tickets to friends, family members, business associates or others should utilize Ticket Forwarding, available online at UWBadgers.com. Ticket Forwarding is now a free service and benefit for being a season ticket holder for football, men's basketball and men's hockey.
Exchanges or Refunds
Ticket & parking refunds or exchanges are only granted if an order is not filled. Acceptance of payment does not constitute final acceptance of your order. Refunds will not be made due to a game time or date change. All sales are final.
The Athletic Department is pleased to recognize supporters who make contributions to its program in part by offering donors priority for various ticket, parking and special event benefits. Since such opportunities can vary each year, contributions are non-refundable.
On-Sale Lotteries / Lottery System
Patrons are reminded that the UW Athletic Department utilizes a lottery system for all on-sale dates. For any given on-sale, patrons wishing to participate in the lottery should arrive approximately 1 ½ to 1 hour prior to the start of the sale. For example, patrons should arrive between 7:00 a.m. and 7:30 a.m. for a sale that starts at 8:30 a.m.
In addition, patrons should be aware that approximately 15 to 30 minutes prior to the sale, the lottery line will be ended to allow time for the drawing and for re-organizing the line. For example, at some point between 8:00 a.m. and 8:15 a.m., the line will be ended for an 8:30 a.m. on-sale. Individuals arriving after the lottery line ends will need to wait until all the lottery participants have been serviced before purchasing tickets.
Re-Entry
Patrons are not allowed to leave a UW Athletics facility and re-enter on the same ticket.
Reselling of Tickets
The University of Wisconsin Athletic Department prohibits ticket purchases by account holders who are purchasing with the primary intent of reselling their tickets. If your account is identified as one with the primary intent to resell, the tickets on your account will be removed and your account will be canceled.
Season Ticket Transfer
The Athletic Department policies regarding the transfer of season tickets are as follows:
A. Transfer of Season Tickets held in an Individual Account to son/daughter or spouse/domestic partner
- The opportunity to order season tickets may be transferred to children of the season ticket holder on record.
- Years of consecutive ticket purchase, giving history and parking benefits do NOT transfer to children.
- Tickets CANNOT be transferred to trusts and/or family accounts.
- Children of deceased season ticket holders shall notify the Athletic Ticket Office with a request to transfer season tickets.
B. Transfer of Season Tickets held in an Individual Account to someone other than son/daughter or spouse/domestic partner
- The opportunity to order season tickets may be transferred to any individual provided the following criteria is met.
- Person receiving the tickets becomes a donor at the giving level that it took to get the number of tickets in that section the previous year or most recent year of record.
- Example: An individual has two seats in section 211 for MBB and would like to transfer them to his/her neighbor. If the last person to receive tickets in section 211 or in an equivalent section last year was a donor at the All-American Club giving level, the person receiving the tickets would need to be a donor at or above the All-American Club giving level.
- Years of consecutive ticket purchase, giving history and parking benefits do NOT transfer.
- Tickets CANNOT be transferred to trusts and/or family accounts.
C. Transfer of Season Tickets in a Corporate Account
- The opportunity to order season tickets may be transferred to the individual account of the owner or senior ranking corporate official only.
- Years of consecutive ticket purchase and giving history are maintained on corporate accounts and are not transferrable to individual accounts.
- Tickets CANNOT be transferred to trusts and/or family accounts.
- Tickets CANNOT be transferred to a corporate account.
All requests for a ticket transfer will be reviewed and at the discretion of the Wisconsin Athletic Department. Requests for a Football Ticket transfer must be submitted by April 20th, Men’s Hockey by June 15th, and Men’s Basketball by July 15th.
Will Call
Tickets for individual games ordered within 7 days of a game will be left at Will Call.
Football general public Will Call is located at the Wisconsin Athletic Ticket Office located at Gate 1 in Camp Randall Stadium and will open 2 hours prior to kick off.
Will Call for Volleyball is located at Gate B of the Field House and opens up 1 hour prior to the start of the match.
Will Call for Wrestling is located at Gate B of the Field House and opens up 1 hour prior to the start of the match.
For all Kohl Center athletic events Will Call is located in the main ticket lobby inside Gate B of the Kohl Center.
- Will Call for Men’s Basketball and Men’s Hockey opens up 90 minutes prior to the start of the game.
- Will Call for Women’s Basketball opens up 60 minutes prior to the start of the game.
Will Call for Women’s Hockey is located at LaBahn Arena, inside the west game, and opens up 1 hour prior to the start of the game.
All patrons picking up tickets at Will Call must present a photo ID to pick up tickets.
Ticket Office Game Day Locations
Tickets for individual games ordered within 7 days of a game will be left at Will Call.
All patrons picking up tickets at Will Call must present a photo ID to pick up tickets.
Football
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Purchase Tickets | Public Will Call | Customer Service
Wisconsin Athletic Ticket Office at Kellner Hall located next to Gate 1 of Camp Randall Stadium.
Opens 2 hours prior to kick-off.
Wisconsin Player-Guest
Ticket windows next to Gate 8 on the West side of Camp Randall Stadium.
Opens up 90 minutes prior to kick-off.
Recruits
SAPC – Hall of Champion’s on the North end of Camp Randall Stadium.
Open up 90 minutes prior to kick-off.
Visiting Team Tickets & High School Coaches Tickets
Ticket windows next to Gate 9 on the West side of Camp Randall Stadium.
Open up 90 minutes prior to kick-off.
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Men's Basketball
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Purchase Tickets | Public Will Call | Customer Service
Kohl Center Gate B. Opens 90 minutes prior to tip-off.
Wisconsin Player-Guest | Recruits | High School Coaches | Visiting Team
Pass Gate located between Bucky's Locker Room Store & Gate A. Opens 90 minutes prior to tip-off.
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Women's Basketball
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Purchase Tickets | Public Will Call | Customer Service
Kohl Center Gate B. Opens 1 hour prior to tip off.
Wisconsin Player-Guest | Recruits | High School Coaches | Visiting Team
Pass Gate located between Bucky's Locker Room Store & Gate A. Opens 1 hour prior to tip off.
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Men's Hockey
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Purchase Tickets | Public Will Call | Customer Service
Kohl Center Gate B. Opens 90 minutes prior to tip-off.
Wisconsin Player-Guest | Recruits | High School Coaches | Visiting Team
Pass Gate located between Bucky's Locker Room Store & Gate A. Opens 90 minutes prior to tip-off.
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Women's Hockey
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Purchase Tickets
Tickets may be purchased at the East and West gate at the LaBahn Arena.
Opens one hour prior to face-off.
Public Will Call | Customer Service
Will call is available at the West gate only. Opens one hour prior to face-off.
Wisconsin Player-Guest | Recruits | High School Coaches | Visiting Team
Player Guest Gate located just North of the East side gate at LaBahn. Opens one hour prior to face-off.
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Softball
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Purchase Tickets | Public Will Call
Goodman Diamond ticket booth. Opens one hour prior to game.
Wisconsin Player-Guest | Recruits | High School Coaches | Visiting Team
Goodman Diamond ticket booth. Opens one hour prior to game.
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Volleyball
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Purchase Tickets | Customer Service
Field House Gates B & C. Opens 90 minutes prior to match.
Public Will Call
Field House Gate B. Opens 90 minutes prior to match.
Wisconsin Player-Guest | Recruits | High School Coaches | Visiting Team
Pass Gate, located between Gates A and B of the Field House. Opens 90 minutes prior to match.
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Wrestling
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Purchase Tickets | Customer Service
Field House Gates B & C. Opens one hour prior to match.
Public Will Call
Field House Gate B. Opens one hour prior to match.
Wisconsin Player-Guest | Recruits | High School Coaches | Visiting Team
Pass Gate, located between Gates A and B of the Field House. Opens one hour prior to match.
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Concerts
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Purchase Tickets | Public Will Call | Customer Service
Kohl Center Gate B. Opens approximately 90 minutes prior to the event.
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