Northwestern (13-11, 3-9) -VS- #9 Wisconsin (15-6, 6-6)

Box Score

Northwestern logo
0
vs
Wisconsin logo
3

Northwestern (13-11, 3-9)
-VS-
#9 Wisconsin (15-6, 6-6)

Team Score By Period
Team 1 2 3
Northwestern NU 17 9 16
Winner Wisconsin WIS 25 25 25
Date:
10/28/2017
Time:
7:05 pm
Site:
Madison, Wis. (UW Field House)
Attendance:
6012
Officials
1st Referee: Daryl Korinek
2nd Referee: Leisa Jordan
Line Judge: John Wasserstrass
Line Judge: Scott Prox

Match Details

Game Statistics By Set
Set Northwestern Wisconsin
K E TA % K E TA %
Set #1 11 5 30 .200 16 1 26 .577
Set #2 2 10 34 -.235 14 5 34 .265
Set #3 11 7 36 .111 16 4 33 .364
Total 24 22 100 .020 46 10 93 .387
Team Statistical Comparison
Statistic Team Comparison
NU - WIS
Points
26.0
62.0
Kills
24
46
Aces
2
3
Blocks
0
13
Assists
23
46
Digs
30
50

Game Leaders

NU - Leaders
Statistic Leaders
Kills Nia Robinson (13), Allie Lindroth (3), Olivia Viscuso (3)
Aces Gabrielle Hazen (1), Sarah Johnson (1)
Blocks
Assists Taylor Tashima (23)
Digs Lexi Pitsas (10), Taylor Tashima (6), Allie Lindroth (6)
WIS - Leaders
Statistic Leaders
Kills Gillis, Lauryn (12), Rettke, Dana (11), Duello, Madison (9)
Aces MacDonald, Amber (2), Duello, Madison (1)
Blocks Williams, Tionna (6), Duello, Madison (6), Bates, Kelli (5)
Assists Hilley, Sydney (41), Bates, Kelli (2), Gillis, Lauryn (1)
Digs Clark, Tiffany (18), Hilley, Sydney (7), Gillis, Lauryn (6)

Individual Statistics

Northwestern (13-11, 3-9)

NU - Individual
# Player SP Attack Set Serve Block Def Rec
K E TA Pct A E SA SE SA-SE BS BA BE DIG BHE RE Pts
1 1 Taylor Tashima 3 0 0 1 .000 23 0 0 0 0-0 0 0 0 6 0 0 0.0
3 3 Allie Lindroth 3 3 2 11 .091 0 0 0 0 0-0 0 0 1 6 0 1 3.0
8 8 Gabrielle Hazen 3 2 5 9 -.333 0 0 1 0 1-0 0 0 0 0 0 0 3.0
13 13 Olivia Viscuso 3 3 3 18 .000 0 0 0 0 0-0 0 0 0 1 0 0 3.0
18 18 Nia Robinson 3 13 9 48 .083 0 0 0 0 0-0 0 0 0 2 0 0 13.0
20 20 Alana Walker 3 3 3 13 .000 0 0 0 0 0-0 0 0 0 0 0 0 3.0
7 7 Lexi Pitsas 3 0 0 0 0 0 0 0 2 0-2 0 0 0 10 0 2 0.0
9 9 Sarah Johnson 3 0 0 0 0 0 0 1 2 1-2 0 0 0 5 0 0 1.0
11 11 Britt Bommer 3 0 0 0 0 0 0 0 0 0-0 0 0 0 0 0 0 0.0
4 4 Rachael Fara 1 0 0 0 0 0 0 0 0 0-0 0 0 0 0 0 0 0.0
TM TM TEAM 0 0 -
Totals 24 22 100 .020 23 0 2 4 2-4 0 0 1 30 0 3 26
NU - Individual
# Player SP Block Def Rec Pts
BS BA BE DIG BHE RE
1 1 Taylor Tashima 3 0 0 0 6 0 0 0.0
3 3 Allie Lindroth 3 0 0 1 6 0 1 3.0
8 8 Gabrielle Hazen 3 0 0 0 0 0 0 3.0
13 13 Olivia Viscuso 3 0 0 0 1 0 0 3.0
18 18 Nia Robinson 3 0 0 0 2 0 0 13.0
20 20 Alana Walker 3 0 0 0 0 0 0 3.0
7 7 Lexi Pitsas 3 0 0 0 10 0 2 0.0
9 9 Sarah Johnson 3 0 0 0 5 0 0 1.0
11 11 Britt Bommer 3 0 0 0 0 0 0 0.0
4 4 Rachael Fara 1 0 0 0 0 0 0 0.0
TM TM TEAM 0
Totals 0 0 1 30 0 3 26

#9 Wisconsin (15-6, 6-6)

WIS - Individual
# Player SP Attack Set Serve Block Def Rec
K E TA Pct A E SA SE SA-SE BS BA BE DIG BHE RE Pts
2 2 Hilley, Sydney 3 0 0 2 .000 41 0 0 1 0-1 0 0 0 7 0 0 0.0
3 3 Gillis, Lauryn 3 12 2 25 .400 1 0 0 1 0-1 0 0 0 6 0 0 12.0
4 4 Bates, Kelli 3 8 1 18 .389 2 0 0 0 0-0 1 4 0 5 0 2 11.0
11 11 Williams, Tionna 3 5 1 10 .400 0 0 0 0 0-0 0 6 2 1 0 0 8.0
16 16 Rettke, Dana 3 11 3 17 .471 0 0 0 0 0-0 0 5 0 0 0 0 13.5
19 19 Dodge, M.E. 3 0 0 0 0 0 0 0 0 0-0 0 0 0 5 0 0 0.0
5 5 Bell, Riley 3 0 0 0 0 0 0 0 1 0-1 0 0 0 1 0 0 0.0
14 14 Duello, Madison 3 9 2 17 .412 1 0 1 2 1-2 0 6 0 5 0 0 13.0
17 17 Clark, Tiffany 3 0 0 0 0 1 0 0 0 0-0 0 0 0 18 0 0 0.0
6 6 Dixon, Mallory 2 0 0 0 0 0 0 0 0 0-0 0 0 0 1 0 0 0.0
7 7 MacDonald, Amber 2 0 0 0 0 0 0 2 1 2-1 0 0 0 1 0 0 2.0
8 8 Dodd, Sarah 1 0 0 0 0 0 0 0 0 0-0 0 0 0 0 0 0 0.0
12 12 Shanahan, Nicole 1 0 0 0 0 0 0 0 0 0-0 0 1 0 0 0 0 0.5
21 21 Loberg, Grace 1 1 1 4 .000 0 0 0 0 0-0 0 2 0 0 0 0 2.0
TM TM TEAM 0 0 -
Totals 46 10 93 .387 46 0 3 6 3-6 1 24 2 50 0 2 62
WIS - Individual
# Player SP Block Def Rec Pts
BS BA BE DIG BHE RE
2 2 Hilley, Sydney 3 0 0 0 7 0 0 0.0
3 3 Gillis, Lauryn 3 0 0 0 6 0 0 12.0
4 4 Bates, Kelli 3 1 4 0 5 0 2 11.0
11 11 Williams, Tionna 3 0 6 2 1 0 0 8.0
16 16 Rettke, Dana 3 0 5 0 0 0 0 13.5
19 19 Dodge, M.E. 3 0 0 0 5 0 0 0.0
5 5 Bell, Riley 3 0 0 0 1 0 0 0.0
14 14 Duello, Madison 3 0 6 0 5 0 0 13.0
17 17 Clark, Tiffany 3 0 0 0 18 0 0 0.0
6 6 Dixon, Mallory 2 0 0 0 1 0 0 0.0
7 7 MacDonald, Amber 2 0 0 0 1 0 0 2.0
8 8 Dodd, Sarah 1 0 0 0 0 0 0 0.0
12 12 Shanahan, Nicole 1 0 1 0 0 0 0 0.5
21 21 Loberg, Grace 1 0 2 0 0 0 0 2.0
TM TM TEAM 0
Totals 1 24 2 50 0 2 62

Play By Play

Set #1 Plays

Set #1 Plays
Serve Team NU - Play Description Visiting Team Score Scoring Team Logo Home Team Score WIS - Play Description
-- WIS subs: Clark, Tiffany.
-- NU subs: Lexi Pitsas.
WIS [Clark, Tiffany] Kill by Nia Robinson (from Taylor Tashima). 1 Northwestern 0
-- NU subs: Gabrielle Hazen.
NU 1 Wisconsin 1 [Lexi Pitsas] Service error.
-- WIS subs: Duello, Madison.
WIS [Hilley, Sydney] Kill by Olivia Viscuso (from Taylor Tashima). 2 Northwestern 1
-- NU subs: Sarah Johnson.
NU [Sarah Johnson] Service ace (Bates, Kelli). 3 Northwestern 1
NU [Sarah Johnson] Kill by Nia Robinson (from Taylor Tashima). 4 Northwestern 1
NU [Sarah Johnson] Attack error by Duello, Madison. 5 Northwestern 1
NU 5 Wisconsin 2 [Sarah Johnson] Kill by Rettke, Dana (from Hilley, Sydney).
WIS 5 Wisconsin 3 [Gillis, Lauryn] Kill by Rettke, Dana (from Hilley, Sydney).
WIS [Gillis, Lauryn] Kill by Nia Robinson (from Taylor Tashima). 6 Northwestern 3
NU [Nia Robinson] Kill by Nia Robinson (from Taylor Tashima). 7 Northwestern 3
NU 7 Wisconsin 4 [Nia Robinson] Kill by Rettke, Dana (from Hilley, Sydney).
-- WIS subs: Williams, Tionna; Bell, Riley.
WIS 7 Wisconsin 5 [Bell, Riley] Attack error by Gabrielle Hazen (block by Bates, Kelli; Williams, Tionna).
WIS 7 Wisconsin 6 [Bell, Riley] Kill by Williams, Tionna (from Hilley, Sydney).
WIS [Bell, Riley] Kill by Allie Lindroth (from Taylor Tashima), block error by Williams, Tionna. 8 Northwestern 6
-- NU subs: Alana Walker.
-- WIS subs: Clark, Tiffany.
NU [Gabrielle Hazen] Kill by Allie Lindroth (from Taylor Tashima). 9 Northwestern 6
NU [Gabrielle Hazen] Service ace (Bates, Kelli). 10 Northwestern 6
NU 10 Wisconsin 7 [Gabrielle Hazen] Kill by Duello, Madison (from Hilley, Sydney).
-- NU subs: Lexi Pitsas.
WIS 10 Wisconsin 8 [Duello, Madison] Kill by Bates, Kelli (from Duello, Madison).
WIS 10 Wisconsin 9 [Duello, Madison] Kill by Williams, Tionna (from Hilley, Sydney).
WIS 10 Wisconsin 10 [Duello, Madison] Kill by Bates, Kelli (from Hilley, Sydney).
-- Timeout Northwestern.
WIS 10 Wisconsin 11 [Duello, Madison] Attack error by Alana Walker (block by Bates, Kelli; Williams, Tionna).
WIS [Duello, Madison] Service error. 11 Northwestern 11
-- WIS subs: Dodge, ME.
-- NU subs: Olivia Viscuso.
NU 11 Wisconsin 12 [Taylor Tashima] Attack error by Allie Lindroth.
WIS 11 Wisconsin 13 [Bates, Kelli] Kill by Gillis, Lauryn (from Hilley, Sydney).
WIS [Bates, Kelli] Kill by Nia Robinson (from Taylor Tashima). 12 Northwestern 13
NU 12 Wisconsin 14 [Allie Lindroth] Kill by Gillis, Lauryn (from Bates, Kelli).
-- WIS subs: Rettke, Dana.
WIS [Clark, Tiffany] Kill by Alana Walker (from Taylor Tashima). 13 Northwestern 14
-- NU subs: Gabrielle Hazen.
NU 13 Wisconsin 15 [Lexi Pitsas] Kill by Rettke, Dana (from Hilley, Sydney).
-- WIS subs: Duello, Madison.
WIS [Hilley, Sydney] Kill by Olivia Viscuso (from Taylor Tashima). 14 Northwestern 15
-- NU subs: Sarah Johnson.
NU 14 Wisconsin 16 [Sarah Johnson] Service error.
-- WIS subs: MacDonald, Amber.
WIS 14 Wisconsin 17 [MacDonald, Amber] Attack error by Nia Robinson.
WIS 14 Wisconsin 18 [MacDonald, Amber] Service ace (Lexi Pitsas).
-- Timeout Northwestern.
WIS 14 Wisconsin 19 [MacDonald, Amber] Kill by Rettke, Dana (from Hilley, Sydney).
WIS 14 Wisconsin 20 [MacDonald, Amber] Kill by Rettke, Dana (from Hilley, Sydney).
WIS 14 Wisconsin 21 [MacDonald, Amber] Service ace (Allie Lindroth).
WIS [MacDonald, Amber] Service error. 15 Northwestern 21
-- WIS subs: Gillis, Lauryn.
NU 15 Wisconsin 22 [Nia Robinson] Kill by Rettke, Dana (from Hilley, Sydney).
-- WIS subs: Williams, Tionna; Bell, Riley.
WIS [Bell, Riley] Service error. 16 Northwestern 22
-- WIS subs: Clark, Tiffany.
-- NU subs: Britt Bommer; Alana Walker.
NU 16 Wisconsin 23 [Britt Bommer] Attack error by Allie Lindroth (block by Williams, Tionna; Duello, Madison).
-- NU subs: Lexi Pitsas.
WIS [Duello, Madison] Kill by Nia Robinson (from Taylor Tashima). 17 Northwestern 23
-- WIS subs: Dodge, ME.
-- NU subs: Olivia Viscuso.
NU 17 Wisconsin 24 [Taylor Tashima] Kill by Bates, Kelli (from Hilley, Sydney).
WIS 17 Wisconsin 25 [Bates, Kelli] Kill by Gillis, Lauryn (from Hilley, Sydney).

Set #2 Plays

Set #2 Plays
Serve Team NU - Play Description Visiting Team Score Scoring Team Logo Home Team Score WIS - Play Description
-- NU subs: Lexi Pitsas.
-- WIS subs: Clark, Tiffany.
NU [Allie Lindroth] Kill by Alana Walker. 1 Northwestern 0
NU [Allie Lindroth] Attack error by Rettke, Dana. 2 Northwestern 0
NU 2 Wisconsin 1 [Allie Lindroth] Kill by Rettke, Dana (from Hilley, Sydney).
-- WIS subs: Duello, Madison.
WIS 2 Wisconsin 2 [Hilley, Sydney] Kill by Rettke, Dana (from Hilley, Sydney).
WIS 2 Wisconsin 3 [Hilley, Sydney] Kill by Gillis, Lauryn (from Hilley, Sydney).
WIS [Hilley, Sydney] Attack error by Rettke, Dana. 3 Northwestern 3
-- NU subs: Gabrielle Hazen.
NU [Lexi Pitsas] Attack error by Duello, Madison. 4 Northwestern 3
NU 4 Wisconsin 4 [Lexi Pitsas] Kill by Duello, Madison (from Hilley, Sydney).
WIS 4 Wisconsin 5 [Gillis, Lauryn] Attack error by Nia Robinson (block by Duello, Madison; Rettke, Dana).
WIS 4 Wisconsin 6 [Gillis, Lauryn] Kill by Bates, Kelli (from Hilley, Sydney).
WIS 4 Wisconsin 7 [Gillis, Lauryn] Attack error by Nia Robinson (block by Duello, Madison; Rettke, Dana).
-- Timeout Northwestern.
WIS 4 Wisconsin 8 [Gillis, Lauryn] Attack error by Nia Robinson (block by Duello, Madison; Rettke, Dana).
WIS 4 Wisconsin 9 [Gillis, Lauryn] Attack error by Gabrielle Hazen.
WIS 4 Wisconsin 10 [Gillis, Lauryn] Kill by Duello, Madison (from Hilley, Sydney).
-- Timeout Northwestern.
WIS 4 Wisconsin 11 [Gillis, Lauryn] Kill by Duello, Madison (from Hilley, Sydney).
WIS 4 Wisconsin 12 [Gillis, Lauryn] Attack error by Olivia Viscuso (block by Bates, Kelli; Rettke, Dana).
WIS 4 Wisconsin 13 [Gillis, Lauryn] Kill by Rettke, Dana (from Clark, Tiffany).
WIS [Gillis, Lauryn] Service error. 5 Northwestern 13
-- NU subs: Sarah Johnson.
NU 5 Wisconsin 14 [Sarah Johnson] Kill by Bates, Kelli (from Hilley, Sydney).
-- WIS subs: Williams, Tionna; Bell, Riley.
WIS 5 Wisconsin 15 [Bell, Riley] Attack error by Nia Robinson (block by Williams, Tionna; Duello, Madison).
WIS 5 Wisconsin 16 [Bell, Riley] Attack error by Nia Robinson (block by Williams, Tionna; Duello, Madison).
WIS [Bell, Riley] Kill by Nia Robinson (from Taylor Tashima). 6 Northwestern 16
-- WIS subs: Clark, Tiffany.
NU 6 Wisconsin 17 [Nia Robinson] Kill by Williams, Tionna (from Hilley, Sydney).
WIS 6 Wisconsin 18 [Duello, Madison] Attack error by Gabrielle Hazen (block by Williams, Tionna; Bates, Kelli).
WIS 6 Wisconsin 19 [Duello, Madison] Attack error by Gabrielle Hazen.
WIS 6 Wisconsin 20 [Duello, Madison] Service ace (Lexi Pitsas).
WIS [Duello, Madison] Service error. 7 Northwestern 20
-- WIS subs: Dodge, ME.
-- NU subs: Britt Bommer; Alana Walker.
NU 7 Wisconsin 21 [Britt Bommer] Kill by Gillis, Lauryn (from Hilley, Sydney).
-- NU subs: Gabrielle Hazen.
WIS 7 Wisconsin 22 [Bates, Kelli] Kill by Williams, Tionna (from Hilley, Sydney).
WIS 7 Wisconsin 23 [Bates, Kelli] Kill by Gillis, Lauryn (from Hilley, Sydney).
-- WIS subs: Dixon, Mallory.
WIS [Dixon, Mallory] Attack error by Gillis, Lauryn. 8 Northwestern 23
-- NU subs: Olivia Viscuso.
NU 8 Wisconsin 24 [Taylor Tashima] Kill by Gillis, Lauryn (from Hilley, Sydney).
-- WIS subs: Rettke, Dana; Dodd, Sarah.
WIS [Dodd, Sarah] Attack error by Gillis, Lauryn. 9 Northwestern 24
NU 9 Wisconsin 25 [Allie Lindroth] Attack error by Nia Robinson.

Set #3 Plays

Set #3 Plays
Serve Team NU - Play Description Visiting Team Score Scoring Team Logo Home Team Score WIS - Play Description
-- WIS subs: Clark, Tiffany.
-- NU subs: Lexi Pitsas.
WIS [Clark, Tiffany] Kill by Nia Robinson (from Taylor Tashima). 1 Northwestern 0
-- NU subs: Gabrielle Hazen.
NU [Lexi Pitsas] Attack error by Rettke, Dana. 2 Northwestern 0
NU 2 Wisconsin 1 [Lexi Pitsas] Kill by Gillis, Lauryn (from Hilley, Sydney).
-- WIS subs: Duello, Madison.
WIS 2 Wisconsin 2 [Hilley, Sydney] Kill by Gillis, Lauryn (from Hilley, Sydney).
WIS [Hilley, Sydney] Kill by Olivia Viscuso (from Taylor Tashima). 3 Northwestern 2
-- NU subs: Sarah Johnson.
NU 3 Wisconsin 3 [Sarah Johnson] Kill by Gillis, Lauryn (from Hilley, Sydney).
-- WIS subs: MacDonald, Amber.
WIS [MacDonald, Amber] Attack error by Bates, Kelli. 4 Northwestern 3
-- WIS subs: Gillis, Lauryn.
NU 4 Wisconsin 4 [Nia Robinson] Kill by Duello, Madison (from Hilley, Sydney).
-- WIS subs: Bell, Riley; Williams, Tionna.
WIS [Bell, Riley] Kill by Gabrielle Hazen (from Taylor Tashima). 5 Northwestern 4
-- WIS subs: Clark, Tiffany.
-- NU subs: Alana Walker.
NU 5 Wisconsin 5 [Gabrielle Hazen] Kill by Duello, Madison (from Hilley, Sydney), block error by Allie Lindroth.
WIS 5 Wisconsin 6 [Duello, Madison] Kill by Williams, Tionna (from Hilley, Sydney).
WIS 5 Wisconsin 7 [Duello, Madison] Attack error by Alana Walker (block by Bates, Kelli).
WIS 5 Wisconsin 8 [Duello, Madison] Kill by Bates, Kelli (from Hilley, Sydney).
-- Timeout Northwestern.
WIS [Duello, Madison] Kill by Allie Lindroth (from Taylor Tashima). 6 Northwestern 8
-- WIS subs: Dodge, ME.
-- NU subs: Olivia Viscuso.
NU 6 Wisconsin 9 [Taylor Tashima] Kill by Bates, Kelli (from Hilley, Sydney).
WIS [Bates, Kelli] Kill by Nia Robinson (from Taylor Tashima), block error by Williams, Tionna. 7 Northwestern 9
NU 7 Wisconsin 10 [Allie Lindroth] Attack error by Nia Robinson.
-- WIS subs: Rettke, Dana.
WIS 7 Wisconsin 11 [Clark, Tiffany] Attack error by Alana Walker.
WIS [Clark, Tiffany] Kill by Nia Robinson (from Taylor Tashima). 8 Northwestern 11
-- NU subs: Gabrielle Hazen.
NU 8 Wisconsin 12 [Lexi Pitsas] Kill by Gillis, Lauryn (from Hilley, Sydney).
-- WIS subs: Duello, Madison.
WIS 8 Wisconsin 13 [Hilley, Sydney] Kill by Duello, Madison (from Bates, Kelli).
-- Timeout Northwestern.
WIS 8 Wisconsin 14 [Hilley, Sydney] Attack error by Nia Robinson.
WIS 8 Wisconsin 15 [Hilley, Sydney] Kill by Gillis, Lauryn (from Hilley, Sydney).
WIS [Hilley, Sydney] Service error. 9 Northwestern 15
-- NU subs: Sarah Johnson.
NU 9 Wisconsin 16 [Sarah Johnson] Kill by Rettke, Dana (from Hilley, Sydney).
-- WIS subs: MacDonald, Amber.
WIS 9 Wisconsin 17 [MacDonald, Amber] Attack error by Gabrielle Hazen.
WIS [MacDonald, Amber] Kill by Gabrielle Hazen (from Taylor Tashima). 10 Northwestern 17
-- WIS subs: Gillis, Lauryn.
NU 10 Wisconsin 18 [Nia Robinson] Kill by Duello, Madison (from Gillis, Lauryn).
-- WIS subs: Williams, Tionna.
WIS [Williams, Tionna] Kill by Nia Robinson (from Taylor Tashima). 11 Northwestern 18
-- WIS subs: Clark, Tiffany.
-- NU subs: Alana Walker; Britt Bommer.
NU 11 Wisconsin 19 [Britt Bommer] Kill by Duello, Madison (from Hilley, Sydney).
-- NU subs: Lexi Pitsas.
WIS [Duello, Madison] Attack error by Williams, Tionna. 12 Northwestern 19
-- WIS subs: Dodge, ME.
-- NU subs: Olivia Viscuso.
NU 12 Wisconsin 20 [Taylor Tashima] Kill by Bates, Kelli (from Hilley, Sydney).
-- WIS subs: Loberg, Grace.
WIS [Loberg, Grace] Kill by Nia Robinson (from Taylor Tashima). 13 Northwestern 20
NU [Allie Lindroth] Attack error by Loberg, Grace. 14 Northwestern 20
NU 14 Wisconsin 21 [Allie Lindroth] Kill by Loberg, Grace (from Hilley, Sydney).
-- WIS subs: Rettke, Dana.
WIS 14 Wisconsin 22 [Clark, Tiffany] Attack error by Olivia Viscuso (block by Loberg, Grace; Rettke, Dana).
-- WIS subs: Shanahan, Nicole.
WIS 14 Wisconsin 23 [Clark, Tiffany] Attack error by Olivia Viscuso (block by Loberg, Grace; Shanahan, Nicole).
-- WIS subs: Dixon, Mallory.
WIS [Dixon, Mallory] Kill by Alana Walker (from Taylor Tashima). 15 Northwestern 23
-- NU subs: Gabrielle Hazen.
-- WIS subs: Clark, Tiffany.
NU 15 Wisconsin 24 [Lexi Pitsas] Service error.
-- WIS subs: Duello, Madison.
WIS [Hilley, Sydney] Kill by Nia Robinson (from Taylor Tashima). 16 Northwestern 24
-- NU subs: Sarah Johnson.
NU 16 Wisconsin 25 [Sarah Johnson] Service error.